Refund policy

All sales are final. We do not accept returns, exchanges, or refunds under any circumstances.

Please ensure that all product details, including descriptions and images, are carefully reviewed before completing your purchase. By placing an order, you agree to these terms.

In the event that your item arrives damaged or defective, please contact us within 3 days of delivery at mettal.help@gmail.com with your order number and clear photos of the issue. We will review the case and determine an appropriate resolution.

We are not responsible for lost, stolen, or delayed packages once they have been shipped. Any shipping issues must be resolved directly with the carrier.